Vidanta Customer Service - New System - Call Contact Center for Reservations

January 13, 2020

Note From Bill: Grupo Vidanta is implementing a new reservation computer system, the online reservation service is not available, so you have to call the Contact Center for reservations.
We received the following from an Aimfair member:
Dear Member,

Thank you for your contacting us. Please be informed that mywebreservations.com website has been shut down. However, we are excited to inform you that a new, much improved member portal is coming with greatly increased functionality. Nevertheless, this new tool is still under development and will not be available immediately. For this reason, we invite you to contact us at our toll-free number listed below seven days a week to answer your questions or assist you in booking your next trip.

We sincerely apologize for any possible inconvenience this may have caused you and thank you in advance for your understanding in this matter.

If any question arises, please feel free to contact our Customer Care Center at any of the toll-free numbers listed below.

Kind regards,

Customer Service Representative

Thank you Bill. We appreciate the update and your desire to let others know.

The only constant we see.....is change....Stay Tuned!!

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